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Frequently Asked Questions

Everything you need to know about our on-location headshot service.

What does 'on-location' mean? Do you have a studio?
We are a fully mobile headshot photography service. We bring professional lighting, backdrops, and all necessary equipment directly to your office, event venue, or preferred location anywhere in the Greater Austin area. No studio visit needed -- we transform any space into a professional headshot setup.
How long does a typical headshot session take?
Individual sessions run 30-45 minutes depending on the package. For team headshots, plan on 10-15 minutes per person. Our conference photobooth setup handles 20-25 people per hour. We always build in buffer time so nobody feels rushed.
When will I receive my edited photos?
Standard delivery is 2-3 weeks from your session date. All images are professionally edited for color, exposure, and light retouching. Express delivery options are available for an additional fee if you need images sooner.
What should I wear to my headshot session?
Solid colors work best -- avoid busy patterns, large logos, and pure white. We recommend bringing 2-3 outfit options so you have variety. Check out our preparation guide for detailed wardrobe advice tailored to your industry.
How much space do you need for an on-location setup?
We can work in surprisingly small spaces. A clear area of roughly 8 feet wide by 10 feet deep is ideal, but we have adapted to conference rooms, lobbies, hallways, and even outdoor spaces. We will work with whatever you have.
What areas of Austin do you serve?
We cover all of Downtown Austin and the greater Greater Austin area, including the North Shore, western suburbs, and south suburbs. Travel is included within the city limits. Suburban locations may have a small travel fee depending on distance.
Can you match our company's brand guidelines?
Absolutely. For team and corporate sessions, we work with your brand colors and style guides to ensure headshots align with your company identity. Send us your guidelines ahead of time and we will prepare backdrops and editing styles to match.
What is the minimum for team headshots?
Our team headshot rate of $200 per person requires a minimum of 5 people. For smaller groups, our standard on-location session at $300 can accommodate 1-4 people efficiently.
Do you offer headshots for actors and performers?
Yes. We have extensive experience with theatrical and commercial headshots for actors in the Austin market. We understand submission standards for casting directors and agents, and we offer both theatrical and commercial looks in a single session.
What is the Pop-Up Headshot Snapshot service?
Our Pop-Up Snapshots are quick, affordable headshot sessions at rotating locations across Austin. For $40, you get a 10-minute session and one professionally edited headshot. Follow us on social media for upcoming pop-up dates and locations.
What is your cancellation policy?
Sessions can be rescheduled or cancelled with at least 48 hours notice at no charge. Cancellations within 48 hours of the session may be subject to a cancellation fee. Weather-related reschedules for outdoor sessions are always free.
Do you provide hair and makeup services?
We do not provide hair and makeup directly, but we can recommend trusted stylists in the Austin area who specialize in preparing clients for professional photography. Many of our executive clients bring their own stylist to the session.

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