Privacy Policy
How we handle your information.
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Effective Date: January 1, 2024
Last Updated: January 1, 2024
Austin Headshot Pros ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (austinheadshotpros.com) and photography services.
1. Information We Collect
Information You Provide
When you book a session, submit a contact form, or communicate with us, we may collect:
- Name and contact information (email address, phone number)
- Company name and job title
- Session preferences and scheduling details
- Payment information (processed securely through third-party payment processors)
- Photographs taken during your session
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website or search terms
- Device type (desktop, mobile, tablet)
This information is collected through cookies and similar tracking technologies to improve our website and understand how visitors use it.
2. How We Use Your Information
We use your personal information to:
- Schedule and manage your headshot sessions
- Communicate with you about your booking, delivery, and follow-up
- Process payments and send invoices
- Deliver your edited photographs
- Improve our services and website
- Send occasional updates about our services (you can opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
- Service providers: Payment processors, email delivery services, and cloud storage providers that help us operate our business. These providers are contractually obligated to protect your data.
- Legal requirements: When required by law, subpoena, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Photographs
Photographs from your session are stored securely and delivered to you digitally. Unless you request otherwise in writing, we may use photographs from your session in our portfolio, website, social media, and marketing materials.
If you do not want your images used for promotional purposes, please notify us before or at the time of your session, and we will honor your request.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
- Contact information: Retained for the duration of our business relationship and for a reasonable period after to facilitate rebooking and follow-up.
- Payment records: Retained as required by tax and accounting regulations.
- Photographs: Retained in our archive indefinitely unless you request deletion.
- Website analytics data: Retained for up to 26 months.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing communications at any time.
- Portability: Request your data in a commonly used, machine-readable format.
To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic (via Google Analytics or similar services)
- Improve site performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
9. Third-Party Links
Our website may contain links to third-party websites (social media platforms, review sites, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at austinheadshotpros.com/privacy. We will notify you of material changes by posting a notice on our website.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us:
- Email: [email protected]
- Phone: (512) 000-0000