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Terms of Service

Please review our terms before booking a session.

Effective Date: January 1, 2024
Last Updated: January 1, 2024

These Terms of Service ("Terms") govern your use of photography services provided by Austin Headshot Pros ("we," "us," "our"). By booking a session or purchasing services, you agree to these Terms.

1. Booking & Scheduling

All sessions are by appointment only. Booking a session constitutes agreement to these Terms. We will confirm your session date, time, location, and service type via email. A booking is not confirmed until you receive written confirmation from us.

For team and corporate sessions, we require the name and contact information of a designated coordinator who will manage scheduling and on-site logistics on the day of the session.

2. Cancellation & Rescheduling

Sessions may be cancelled or rescheduled with at least 48 hours notice at no charge. Cancellations made within 48 hours of the scheduled session may be subject to a cancellation fee of up to 50% of the session price.

No-shows without prior notice will be charged the full session fee. Weather-related reschedules for outdoor sessions are always accommodated at no additional cost.

We reserve the right to reschedule sessions due to photographer illness, equipment failure, or circumstances beyond our reasonable control. In such cases, we will offer the earliest available alternative date or a full refund.

3. Payment

Payment terms vary by service type:

  • Individual sessions: Full payment is due at the time of booking or on the day of the session.
  • Team/corporate sessions: A 50% deposit is due at booking, with the remaining balance due within 14 days of the session.
  • Conference/event photobooths: A 50% deposit is due at booking, with the remaining balance due 7 days prior to the event.
  • Pop-up snapshots: Payment is due at the time of the session.

We accept credit cards, debit cards, bank transfers, and company checks. Invoices for corporate clients are available upon request with Net 30 terms for established accounts.

4. Delivery

Standard delivery of professionally edited images is 2-3 weeks from the session date. Images are delivered digitally via a secure online gallery or direct download link. Express delivery options are available for an additional fee.

For conference and event sessions, individual participant images may be delivered directly to each participant's email address if provided.

5. Usage Rights & Licensing

Upon full payment, you receive a personal and commercial use license for all delivered images. This license allows you to:

  • Use images on websites, social media, LinkedIn, and other professional profiles
  • Use images in company marketing materials, annual reports, and publications
  • Print images for personal or business use

This license does not permit:

  • Resale or sublicensing of the images
  • Use of images in a way that implies endorsement of third-party products or services without written consent
  • Alteration of images in a misleading or defamatory manner

We retain copyright ownership of all images. We may use images from your session in our portfolio, website, social media, and marketing materials unless you request in writing that we do not. Portfolio usage requests should be made before or at the time of the session.

6. Retouching & Editing

All delivered images include professional editing for color correction, exposure adjustment, and light skin retouching (blemish removal, under-eye circles, etc.). We do not perform heavy retouching, body modification, or alterations that significantly change your appearance unless specifically requested and agreed upon in advance.

Additional retouching beyond our standard process is available at an hourly rate.

7. Liability

We carry professional liability insurance for all on-location sessions. However, our total liability for any claim arising from our services shall not exceed the total amount paid for the specific session in question.

We are not liable for:

  • Results that do not meet subjective expectations (we will work with you to address concerns)
  • Damage to or loss of files after delivery
  • Delays in delivery caused by circumstances beyond our control
  • Any damage to your property during setup and teardown, though we take every reasonable precaution to protect your space

8. Location Requirements

For on-location sessions, you are responsible for providing a suitable space as discussed during booking. Minimum recommended space is approximately 8 feet wide by 10 feet deep with access to a standard electrical outlet. If the provided space is significantly different from what was discussed, we will do our best to adapt, but results may vary.

9. Privacy

We handle your personal information in accordance with our Privacy Policy. We will never sell or share your contact information with third parties for marketing purposes.

10. Disputes

Any disputes arising from these Terms or our services will be governed by the laws of the State of Texas. We encourage clients to contact us directly to resolve any concerns before pursuing formal remedies.

11. Changes to Terms

We may update these Terms from time to time. The current version will always be available at austinheadshotpros.com/terms. Continued use of our services after changes constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at [email protected] or call (512) 000-0000.